Privacy Policy

Ex Animo Coffee & Baked Goods ("Company") understands your concerns about how your personal information is collected, used, and shared. Please read this Privacy Policy carefully to understand our practices. By accessing the exanimocoffee.com website and its related pages, features, or services (collectively, the "Website"), you agree to the practices described in this policy.

What Does This Privacy Policy Cover?

This Privacy Policy outlines how we handle personally identifiable information ("Personal Information") collected when you use our Website or services. It does not cover practices of entities we do not control or individuals we do not employ.

What Personal Information Do We Collect? Personal Information You Provide to Us:

We collect information you provide directly, such as your name, email address, phone number, payment details, and account credentials. This information is used for purposes such as processing orders, responding to inquiries, and keeping you informed about our products and services.

Personal Information Collected Automatically:

We automatically collect certain data, such as your IP address, browser type, and pages visited. This information helps us analyze trends, manage the Website, and improve our offerings. Data collected is typically used in aggregate form and does not personally identify you.

Opt-Out Options:

You may opt out of receiving emails or request account deactivation by contacting us via our "Contact Us" page or by email at hello@exanimocoffee.com

What About Cookies?

Cookies help us recognize your browser and enhance your experience on our Website. While most browsers allow you to disable cookies, we recommend enabling them to access all features of the Website.

Sharing Personal Information:

Agents: We may share information with third-party agents who perform tasks on our behalf, such as shipping services. These agents are restricted from using your information beyond what is necessary to assist us.

Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of our Company, employees, or users.

With Your Consent: You will be notified and given the opportunity to opt out if your information is to be shared for other purposes.

Is My Information Secure?

We use secure systems to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Access to Your Information:

You may view and update your information, such as your name, email address, and preferences, by logging into your account or contacting us directly.

Changes to This Privacy Policy:

We may update this policy periodically. Significant changes will be communicated via our Website or email. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

Questions or Concerns:

For any questions regarding this Privacy Policy, please contact us at:

Ex Animo Coffee & Baked Goods
6389 Arbroath St, Burnaby, BC V5E 1C3
hello@exanimocoffee.com
(604) 210-4772